Legal notice

Legal Notice

Last Updated: January, 2026

1. Website Information

This website, silvercrest.com.pk ("the Website," "we," "us," or "our"), is owned and operated in connection with Wise and Rise SMC Pvt Ltd, a company based in Lahore, Punjab, Pakistan.

Registered Business Name: Wise and Rise SMC Pvt Ltd Business Address: Lahore, Punjab, Pakistan Contact Email: support@silvercrest.com.pk

For any inquiries, complaints, or legal correspondence related to this Website or the products sold through it, please contact us at the email address above.

2. Nature of Business

Silvercrest is engaged in the sale and distribution of products imported from China and other sources. Product listings, descriptions, images, and specifications are provided for general informational purposes and are sourced from manufacturers, suppliers, or our own product testing where applicable.

3. Product Sourcing and Import Disclosure

Customers are advised that certain products offered on this Website are imported from China. While we take reasonable care in selecting suppliers and verifying product quality before listing, we do not manufacture these products ourselves. Accordingly:

  • Product images and descriptions are provided by suppliers/manufacturers and may vary slightly from the actual item due to manufacturing batches, lighting, or display settings.
  • Any manufacturer warranties, where applicable, are subject to the terms set by the original manufacturer and not by Wise and Rise SMC Pvt Ltd.
  • All products comply, to the best of our knowledge, with applicable import regulations of Pakistan; however, customers are responsible for verifying suitability of the product for their intended use.

4. Accuracy of Information

We make reasonable efforts to ensure that all information on this Website — including pricing, product availability, and specifications — is accurate and up to date. However, errors, inaccuracies, or omissions may occasionally occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

5. Intellectual Property

All content on this Website, including but not limited to the Silvercrest name, logo, text, graphics, and design (excluding third-party manufacturer trademarks and product images which remain the property of their respective owners), is the property of Wise and Rise SMC Pvt Ltd and is protected under applicable intellectual property laws of Pakistan. Unauthorized use, reproduction, or distribution of this content is prohibited without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Wise and Rise SMC Pvt Ltd and Silvercrest shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of products purchased through this Website;
  • Delays in delivery caused by customs clearance, courier services, or other circumstances beyond our reasonable control;
  • Any loss arising from reliance on product information provided by third-party suppliers.

7. Governing Law

This Legal Notice and any disputes arising in connection with this Website or its products shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, and subject to the exclusive jurisdiction of the courts of Lahore, Punjab.

8. Contact Us

For any questions regarding this Legal Notice, product inquiries, complaints, or legal correspondence, please reach out to:

Email: support@silvercrest.com.pk Company: Wise and Rise SMC Pvt Ltd Location: Lahore, Punjab, Pakistan